Main Stage

Guiding the Customer Journey

9:45 AM–11:15 AM Jan 31, 2019

Texas 4-7


How can you blend marketing, sales and service efforts to create a useful customer experience? Today’s buyer has many ways to find the products and services they acquire. Growing a business today isn’t as much about creating demand as it is about leading a journey.

Join John Jantsch in uncovering effective ways to guide customers through their journey to becoming loyal users of your product or service.


Sponsored by: NAPCO Security Technologies


*This session is approved for state licensing CEU credit(s) in Alabama, Louisiana, Mississippi and North Carolina. Session also approved for NTS Certification Renewal credit(s).